Privacy Policy
Mentor Group Asia as a responsible professional business understands that the right to privacy of our clients is paramount and we understand that our duty of confidentiality and privacy in relation to our clients and information about out clients is vitally important and cannot be compromised. As a result, at Mentor Group Asia we take all necessary measures to ensure that the privacy and confidentiality of our clients is protected.
Accuracy of Personal Information
While Mentor Group Asia will strive to ensure that any Personal Information we collect from you and use, will be accurate and current, the obligation to ensure that Mentor Group Asia has your most recent Personal Information is with the client. Mentor Group Asia will update some of your Personal Information from time to time as we deal with you, but if there is important Personal Information about you that has changed, especially if it relates to the services we provide to you, you must inform us immediately. If we believe that Personal Information you have provided to us is not accurate, then we may not change your existing Personal Information or we may place a caveat on any changed Personal Information.
Information Collection
As advisers to business Mentor Group Asia is bound by strict rules governing client confidentiality, which are related to the legal and statutory confidentiality status that communications between us and our clients also have. These rules are in place as it is essential that clients are able to tell us all the information that we need to know, in order to properly provide them with the best possible advice. By the very nature of the relationship that we have with our clients, we will collect from you information about you as an entity and we will collect other information about you that no-one else will know about. Much of the information that we collect, you will want to remain confidential and safe from unauthorised access. This information is your Personal Information.
Security of Personal Information
All employees and third parties engaged by Mentor Group Asia are required to adhere to our Privacy Policy. All employees and third parties engaged by Mentor Group Asia are required to ensure that all Personal Information is held by them in a secure and safe environment and they are to retain custody of that Personal Information while it is being used by them. Personal Information or copies of it will not be removed from our offices unless it is for the purpose of providing our services to you. Custody, care and control of all Personal Information will be maintained at all times.
Access to your Personal Information
All clients of Mentor Group Asia may make written request for access to their Personal Information and we will provide them with access to that Personal Information, unless there is a reason why we determine that access should not be granted. If access is not granted, then we will advise you of the reasons why access was denied. Employees and third parties engaged by Mentor Group Asia are not authorised to provide clients with access to their Personal Information and such access can only be authorised by the Directors of Mentor Group Asia .
Use of Personal Information
Personal Information provided to Mentor Group Asia by you will only be used for providing our agreed services to you. This may involve providing that Personal Information to other professionals. Personal Information will not be used for any other purpose. Personal Information provided to us about your name and contact details, such as address and telephone number, may also be used by Mentor Group Asia in the recovery of debts due to us by you and in providing information to you about our services that are relevant to you.
Disclosure of Information
Personal Information provided to Mentor Group Asia by you will only be disclosed in accordance with our guidelines on Use of Personal Information. Disclosure to third parties, except for the purpose of the supply of our services, will not be made. If we receive requests for information about you from any third parties, those requests will be refused, unless you expressly authorise the release of information. If we receive demands for information from Regulatory or Statutory bodies, we will use all lawful means to refuse to disclose any information demanded.